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How to Manage a Culturally Diverse Workforce - MP3 file - Free diversity download

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Audio presentation of conference general session to Canadian Association of Association Executives conducted in Montreal Quebec. Includes interesting comparisons of Anglophone vs. Francophone communication styles. Yes, we do filter what we hear through our cultural lenses. And understanding those filters will make us all better communicators, across race (See Black Boss Tipsheet), gender, culture, and a variety of differences. For more background on Anglophone vs. Francophone styles, see research done by Roger Putzel.

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